Immediately after the storm started the tree in our front lawn decided to break in half. A big chunk of that tree piece went directly into our playroom roof. RCI was quick to respond, asking first if we were all okay and if we needed any kind of immediate relocation. It felt nice that our safety and comfort was cared for, while also getting a crew gathered to take care of the damage. Our roof was tarped within 2 hours and the damages were fixed soon after.